Refund Policy
Refund & Training Support Policy
At Von Himmel Haus, we are committed to providing quality training, individualized care, and the tools necessary to build a successful relationship between dogs and their owners.
Refund Policy
All services rendered by Von Himmel Haus are nonrefundable. Once training, boarding, or other contracted services have been provided, refunds will not be issued for those completed services.
Training Expectations & Owner Responsibility
Dog training is an ongoing process, not a one-time solution. While our training programs establish a foundation of obedience, communication, and reliable behaviors, continued success depends on consistent reinforcement and follow-through at home.
Dogs learn through repetition, structure, and clear communication. Owners are responsible for maintaining the skills their dogs have learned by practicing commands, reinforcing expectations, and applying the handling techniques demonstrated during training.
Because each dog is an individual, behavior and performance may vary depending on the environment, distractions, consistency of handling, and continued practice. Completion of a training program does not guarantee permanent obedience or eliminate the need for ongoing training.
Training Expectations & Owner Responsibility
Dog training is an ongoing process, not a one-time solution. While our training programs establish a foundation of obedience, communication, and reliable behaviors, continued success depends on consistent reinforcement and follow-through at home.
Dogs learn through repetition, structure, and clear communication. Owners are responsible for maintaining the skills their dogs have learned by practicing commands, reinforcing expectations, and applying the handling techniques demonstrated during training.
Because each dog is an individual, behavior and performance may vary depending on the environment, distractions, consistency of handling, and continued practice. Completion of a training program does not guarantee permanent obedience or eliminate the need for ongoing training.